We get it – plans change, and life can throw curveballs. That’s why we’re happy to offer refunds on tickets as long as you let us know in advance:
Refund Requests: Must be submitted via email to refunds@nopoetry.co.uk.
Notice Required: Refund requests must be received at least 24 hours before the event starts.
How Refunds Are Issued: Refunds will be processed back to the original payment method.
We can’t refund tickets for no-shows or last-minute cancellations, but if you have any questions or concerns, just drop us an email.
If you’ve picked up some No Poetry gear but it’s not quite right, we’re here to help:
Unopened Items: If your merch is still sealed in its original packaging, you can return it for a full refund.
Opened Items: If the item is unsealed but unworn, we’ll do our best to help:
Wrong Size? We can swap it for the right one (subject to stock).
Partial Refunds: We may offer a partial refund depending on the condition.
Damaged or Faulty Items: If something arrives damaged, just let us know with a photo, and we’ll refund you in full.
Return Costs: Customers are responsible for the cost of returning the item, unless the item is faulty.
To request a return, email us at refunds@nopoetry.co.uk with your order number and details.
Got questions about refunds or returns? Drop us an email at refunds@nopoetry.co.uk, and we’ll get back to you as soon as we can.
