We collect the following types of information:
Name, email address, phone number (when you contact us or fill out forms).
Payment details (processed securely via SumUp or WooCommerce – we never store your card details).
Billing and Shipping address (for merchandise orders).
Comments: When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
If you use the Gravatar service, an anonymized hash of your email address may be sent to the Gravatar service. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture may be visible to the public.
Information about how you use our website (pages visited, links clicked).
Technical data like IP address, browser type, and operating system.
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this data.
We use cookies to:
Improve your browsing experience.
Track website traffic and user interactions.
Save your login information and preferences.
Comments: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
Login Cookies: If you visit our login page, we set a temporary cookie to check if your browser accepts cookies.
Login cookies last for two days.
If you select “Remember Me,” your login will persist for two weeks.
If you log out, login cookies will be removed.
Editing Cookies: If you edit or publish an article, an additional cookie will be saved in your browser, which expires after one day.
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if you visited those websites directly.
These sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with their content.
We use your information to:
Process your orders and ticket purchases.
Provide customer support.
Send you email confirmations and important updates.
Allow artists to join our database for future gig opportunities.
Improve our website and services.
Send you marketing emails (only if you’ve opted in).
We do not sell or rent your personal data to anyone. We may share your data with:
Service Providers: Payment processors (SumUp, WooCommerce), email services (Mailchimp, WP Mail SMTP), and our website host.
Spam Detection Services: Visitor comments may be checked through an automated spam detection service.
Law Enforcement: If required by law.
You have the right to:
Access the information we hold about you.
Request corrections to your information.
Request the deletion of your data.
Opt-out of marketing emails.
To exercise your rights, email us at hello@nopoetry.co.uk.
We take data security seriously:
Our site is secured with SSL (HTTPS).
Payments are securely processed by SumUp (PCI DSS compliant).
Our servers are protected by strong security measures.
User passwords are encrypted.
Visitor comments may be monitored for spam protection.
Comments and their metadata are retained indefinitely for spam detection and moderation.
User account information is retained until the user deletes their account.
Payment details are not stored on our servers (processed directly by SumUp).
Artist database information is kept until you request removal.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please review it regularly.
If you have any questions about this Privacy Policy, please contact us at:
hello@nopoetry.co.uk
